Wednesday, June 6, 2007

A lesson learned in educating the non-internet literate

Last weekend I was asked by a friend to introduce her to the internet. Not as an enduser, but as a publisher. She wanted to tell the story about her daughter Manon. Manon suffers from the Rett disorder and her mother wants to stay in contact with other parents in a similar situation.
On top of that, here parents live in France and she lives in Belgium, so she wants to show of pictures and tell her stories so everyone can follow Manon's adventures in live.

So I started to set her up with the following:
- Gmail account
- Blogger account
- Installed Picasa photo editing software
- Made a Picasa web account
- Made a Youtube account

It took me about 1 hour and about 3 more hours to explain her everything from how to tranfer pictures to her PC to publish a Youtube video made with her Nikon photo camera. (A lot easier than using the mobile camera phone she bought specifically for this purpose: the closed operator approach of MMS was unusable for her publishing purpose)

I was amazed at how simple and efficient the toolchain was that I did set up for her. Of course she doesn't understand how stuff works (e.g. she doesn't know what a file is), but it allows her to publish her pictures, ideas and emotions. She even knows the difference between posting a blog item and publishing an entire album of pictures to her Picasa account. And for the occasional candid picture, she just pushes the "send to email" button to send the picture to her brother.

1 important observation that she discovered herself:
"So, no matter what happens to the camera, memory cards or the PC, my pictures, video's and texts are now for ever saved by the internet? That's fantastic!"


People want to save their memories for future generations. People are not concerned about privacy, but want to expose their live.

The tools all exist, but you still need an expert like me to set it all up for you. There is a bright future for a company that brings all of this functionality together in a single place, with a single account, without creating worries of how to move from fixed to mobile devices and back.

I knew there was a reason why we started off CityLive !

No comments:

Post a Comment